Privacy Policy

Effective Date: [ 1-JAN-2021 ]

NyāyaMēru (“we”, “us”, or “our”) is committed to protecting the privacy of our users (“you”, “your”). This Privacy Policy describes how we collect, use, disclose, and protect your personal and professional information when you use our Law Firm Management CRM platform in India.

1. Introduction

This Privacy Policy applies to all users of the NyāyaMēru platform including law firms, individual advocates, paralegal staff, and their clients whose data may be processed or stored through our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number), identification details, etc.
• Professional Information: Bar Council registration number, firm details, practice areas, billing and case information.
• Client Data: Any information related to your clients entered into the CRM for case management, including names, addresses, case details, legal documents, and communication logs.
• Billing Information: Bank account details, GST number, invoice records, payment transactions.
• Usage Data: IP address, browser type, operating system, device information, date and time of access, clickstream data, and cookies.

3. How We Use Your Information

The information collected is used to:

• Provide, maintain, and improve our CRM services
• Manage user accounts and subscriptions
• Send s, reminders, and updates related to legal cases or schedules
• Generate reports, analytics, and billing summaries
• Respond to your queries and provide customer support
• Ensure compliance with legal obligations and enforce our Terms and Conditions

4. Data Storage and Security

We use secure servers and industry-standard encryption methods to store and protect your data. Access to user data is restricted to authorized personnel only. Regular audits and backups are conducted to ensure data integrity and disaster recovery.

However, no method of data transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active or as required by law. Upon account deactivation, your data will be archived or deleted within a reasonable period, unless retention is required for legal compliance, dispute resolution, or enforcement of agreements.

6. Disclosure of Information

We do not sell or rent your personal information to third parties. We may disclose your data in the following circumstances:

• To our employees, contractors, and service providers who require the information to assist us in delivering services
• To comply with legal obligations or court orders under Indian law
• To protect our rights, users, or the public in urgent or emergency situations
• As part of a merger, acquisition, or asset sale with your prior consent

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember user preferences, track login sessions, and monitor platform performance.

You can choose to disable cookies through your browser settings. However, doing so may impact your ability to use some features of our services.

8. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal data
• Request deletion of your data (subject to legal and operational requirements)
• Withdraw consent where applicable
• Object to certain data processing activities

To exercise these rights, please contact us at support@nyayameru.com.

9. Third-Party Services

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties and encourage you to read their privacy policies before sharing any information.

10. Children's Privacy

NyāyaMēru does not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately for removal.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, services, or data handling practices. We encourage you to review this page periodically for the latest information.

Your continued use of the service after any changes means you accept and agree to the revised Privacy Policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000 and applicable rules, the name and contact details of the Grievance Officer are as follows:

Grievance Officer
NyāyaMēru Support Team
Email: support@nyayameru.com
Phone: +91-9999999999
Address: []

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NyāyaMēru
Email: support@nyayameru.com
Phone: +91-9999999999
Website: www.nyayameru.com

By using NyāyaMēru, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.